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Cyberbullying: Prevention Policy and Guidelines for Staff
With more ways to communicate and fewer inhibitions, it's easy for staff dislikes to escalate into cyberbullying. It's essential for businesses to have clear guidelines for staff on what is acceptable and unacceptable behaviour. . . . keep reading
The Psychology of Color: Essentials for Restaurant & Bar Design
Memory, experiences, intelligence and cultural background all affect a color's impact on people. Red, blue, black, pink, orange, green or yellow: find out which one will create the atmosphere and mood you want. . . . keep reading
Designing and Building a Bar: Critical Elements
Practical information on Video, from a leading US bar designer. Includes planning, design, layout, working with tradespeople, choice of equipment and finishes plus the sequence of construction. . . . keep reading
Sample Guidelines for Staff on Use of Social Media
There's no avoiding Facebook, Twitter, MySpace and a wide range of review websites. Staff and managers need guidance on what is acceptable usage - use this template to create a policy that everyone can understand and follow. . . . keep reading
#299 - Invisible? How to Stop Customers Forgetting or Ignoring You
Before you go spending on expensive promotion, check that you've covered all the small, personal promotional items within your 4 walls. You could double your business if everyone came back at least once! . . . keep reading
#295 - Warning Signs of Staff Fraud and Theft
Are you an Optimist, trusting the good character of your staff? Or trust no-one until they've proved themselves? Employee fraud and stealing is a fact of life in many hospitality businesses - here's what to look for. . . . keep reading
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