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 <description>Customer service as it should and should not be done - on the phone, in retail, restaurants and everywhere. </description>
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 <webMaster>webmaster@profitablehospitality.com</webMaster>
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 <title>Servers: 7 Ways To Get Bigger Tips</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1852</link>
 <description></description>
 </item>
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 <title>Fresh for you: Truth v. Reality in Fast Food Restaurants</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1623</link>
 <description></description>
 </item>
 <item>
 <title>School Answering Machine tells it like it is</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1621</link>
 <description>     The Police also have one...      </description>
 </item>
 <item>
 <title>Bad service at the fast food shop...</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1567</link>
 <description> </description>
 </item>
 <item>
 <title>Terrible customer service from English shop girls</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=263</link>
 <description></description>
 </item>
 <item>
 <title>How to Get Served Quickly in a Bar</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=623</link>
 <description></description>
 </item>
 <item>
 <title>Crabby Gas Station Service</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=752</link>
 <description></description>
 </item>
 <item>
 <title>Ernestine the telephonist goes beyond the call of duty with Cher</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=272</link>
 <description></description>
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 <title>I'm as mad as hell and I'm not going to take this any more!</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1362</link>
 <description></description>
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 <title>Look neat and care for the customer...</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1245</link>
 <description></description>
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 <title>Fast Service Training from the '80s</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1228</link>
 <description></description>
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 <title>Best Hotel Room Service</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1136</link>
 <description></description>
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 <title>Caught Short at the Call Centre</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1083</link>
 <description></description>
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 <title>Internet Help Centre</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1082</link>
 <description></description>
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 <title>Call Center multi-tasking</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1081</link>
 <description></description>
 </item>
 <item>
 <title>Angry librarian doing his best not to be helpful</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1080</link>
 <description></description>
 </item>
 <item>
 <title>Call Center Salesman Gets Nasty</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1079</link>
 <description></description>
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 <title>How would you ever make this man happy?</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=1005</link>
 <description></description>
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 <title>Excellent phone service</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=978</link>
 <description> </description>
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 <title>Bookshop customer service</title>
<link>http://www.profitablehospitality.com/public/326.cfm?ID=977</link>
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