A practical and very popular one-day Workshop for people who want to start their own cafe, restaurant or small catering business.
The facts you need, so your dream is based on reality - held every month in Sydney.
1. Introduction
Top 10 Management Trends affecting every cafe and restaurant
2. Customers are everything
What you need to know about your target customers.
What do modern customers really want?
Researching the demographics of your area
3. Legal Issues, Health Requirements and legal structures
Licenses and approvals needed to operate a business
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Your partnership agreement
4. Buying a restaurant or pioneering?
Information you need when looking at a business for sale
Tricks and traps for the unwary
Factors to consider in deciding whether to buy a business or to pioneer
Putting together a Business Plan
5. Staffing - find good people and keep them!
The Chain of Employment
Advertising and interviewing techniques to save time and frustration
Choosing the right staff for the job
Staffing checklist
6. Location, Layout and Design of your business
Modern cafe and restaurant design - looking good without breaking the bank
Equipment List
7. Marketing for Restaurants and Cafes
What it's all about - concept, pricing, location and promotion
What sort of marketing works best in the hospitality business?
8. Putting it all together and making a profit
The problem of theft
The Breakeven Sales point - the level of sales when you make a profit
Set up costs and investment
Key Performance Indicators - KPI's
9. Resources for the future - books, articles and websites
>>> Keep up to date with the new restaurant reality show The Chopping Block.
Presented by Ken Burgin & Bill Shirley of Profitable Hospitality
Includes an extensive 60-page Manual and Online Resource Guide
DATES & LOCATIONS: Check the CALENDAR for location of the next course.
Held in Sydney on Saturday or Sunday at:
Manly-Warringah Community College (northern beaches): 9.30am-4pm. Book online or phone 02-99701000
Eastern Suburbs Community College at Bondi or Alexandria: 9am-3.30pm. Book online or phone 02-9387 7400
Sydney Community College at Leichhardt: 9.30am-4pm. Book online or phone 02-8752 7555
COST: $160-180 per person (depending on college)
>> Also check the half-day Online Marketing Workshop.