Some of the many staff management forms in the Profitable Hospitality Download Library, accessible to all Online members. It's another great reason to join.

Management Job Descriptions
For Restaurant Manager, Bar Manager, Duty Manager and Head Chef

85 Interview Questions for Managers
Not designed to trap them, but to cover the full range of modern competencies they need for a 21st century position.

Quick Performance Review
Give this to staff to prepare before you meet. The topics will help them to focus on the positive aspects of their work and get them thinking about 'what's next'. The opportunity for a positive conversation.

Staff Improvement Survey
An easy to use survey form to gather staff suggestions on what could be done to improve business efficiency.

2 x Staff Attitude Surveys
Find out staff attitudes and suggestions for change - it's surprising what comes up when you ask!

11 x Staff Warning Letters
Outlining why a warning is being issued and steps that the employee should follow to improve their performance. Firm and fair.

Exit Interview Questions
When staff are about to leave, there's an opportunity for a frank and informative interview to get feedback about your business. These 22 key questions cover cost control, efficiency, teamwork, induction issues, essential skills and feedback from customers.

4 x Reference Letters for Kitchen, Bar and Floor Staff (positive and neutral)
Well-written reference letters are good public relations for your business, even if you're not enthusiastic about a person's performance. If you want to write something positive, it should be clearly stated without hype of clumsy expressions.

3 x Staff 'Thank You' Letters
Respond quickly with a simple letter of appreciation for work well done. Here are a three examples to get you started.

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