220+ DOWNLOADS: Staff Management Forms & Documents
More than 200 Staff Management documents and forms to help with the industry's greatest challenge: finding and keeping good staff. Part of the 750+ Downloads and 650+ Resource Pages available for 1st Class Members. Ready to use immediately...why wait?
Staff Commencement, Performance, Motivation & Discipline
- Staff Policy Manual - 33 page manual covering conduct, performance, pay & safety issues
- Job Application Form - 2 page form for personal details, work history and disclaimers
- Welcome to the Business - an information page for applicants
- Staff Induction Checklist - covering payroll, uniform, policies and procedures
- Staff Information Sheet - to collect full contact and bank account details
- Vision Statement - describing to staff how the business works 'at it's best'
- 99 Performance & Discipline Memos - covering all areas for front and back of house. Short and to the point, covering problem areas and praise for work done well
- Cost Cutting Surveys (2) - for suggestions on direct and indirect costs
- Healthy Staff Checklist - it's true, healthy staff work harder. Share it around...
- Quick Performance Review - one page survey of staff performance
Performance Review: Bar Staff and Servers - a more detailed survey
Performance Review: Kitchen Staff - a more detailed survey
- Staff Attitude Surveys (2)
- Staff Business Improvement Survey - drawing on staff ideas for business improvement
- Staff Reference Letters - 2 positive and 2 neutral
- Yellow Card - Caution Form for a quick written record of poor performance
- Staff Party Rules & Guidelines - clearly stating everyone's responsibilities
- Staff Warning Letters - 11 letters outlining why a warning is being issued and steps that the employee should follow to improve their performance
- 'Thanks to staff' Letters - 3 sample letters of appreciation to give to staff
- Roster Coster (spreadsheet) - work out and adjust wage costs before the staff schedule is made public
Interviewing Staff
- Kitchen Staff Interview Questions
- Bar Staff Interview Questions
- Waiter Interview Questions
- 85 Management Interview Questions (including basic calculations)
- Exit Interview Questions
Download contents at any time from the Download Library. 24 Job Descriptions
Management Job Descriptions
- General Manager Job Description
- Restaurant Manager Job Description
- Food & Beverage Manager Job Description
- Sales Manager Job Description
- Operations Manager Job Description
- Financial Controller Job Description
Kitchen Job Descriptions
- Head Chef Job Description
- Chef or Cook Job Description
- Baker Job Description
- Pastry Chef Job Description
- Kitchen Hand Job Description
- Apprentice Chef Job Description
- Counter Assistant Job Description
Bar Job Descriptions
- Bar Manager Job Description
- Duty Manager Job Description
- Bar Staff Job Description
- Cellar Staff Job Description
- Sommelier Job Description
- Security Staff Job Description
Restaurant Job Descriptions
- Restaurant Supervisor Job Description
- Host-Hostess Job Description
- Waiter-Server Job Description
- Barista Job Description
- Trainee Waiter-Server Job Description
Staff Training
Adapt these resources to the food, beverage and service style of your business. Keep it fun and do it regularly.
- Calculator Instructions - can your staff multiply, divide and do percentages?
- French Food Quiz
- Italian Food Quiz
- Meat Quiz
- Modern Food Quiz
- Poultry & Game Quiz
- Chocolate Quiz
- Red & White Wine Quiz
- Water Sales Training Quiz
- Vegetable Quiz
- Quiz: 20 Difficult Situations - what would you do if this happened?
- Wine & Food Tasting Grid - for wine & food appreciation training
Download contents at any time from the Download Library.
All documents and spreadsheets in Word, Excel or PDF format, ready to use immediately or adapt as needed.
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