More than 220 Staff Management documents and forms to assist with the industry's greatest challenge: finding and keeping good staff.

Ready to use immediately...why wait?

Staff Commencement, Performance, Motivation & Discipline

• Staff Policy Manual - 33 page manual covering conduct, performance, pay & safety issues

• Job Application Form - 2 page form for personal details, work history and disclaimers

• Welcome to the Business - an information page for applicants

• Staff Induction Checklist - covering payroll, uniform, policies and procedures

• Staff Information Sheet - to collect full contact and bank account details

• Vision Statement - describing to staff how the business works 'at it's best'

• 99 Performance & Discipline Memos - covering all areas for front and back of house. Short and to the point, covering problem areas and praise for work done well
  

• Cost Cutting Surveys (2) - for suggestions on direct and indirect costs

• Healthy Staff Checklist - it's true, healthy staff work harder. Share it around...

• Quick Performance Review - one page survey of staff performance

  Performance Review: Bar Staff and Servers - a more detailed survey

  Performance Review: Kitchen Staff - a more detailed survey

• Staff Attitude Surveys (2)

• Staff Business Improvement Survey - drawing on staff ideas for business improvement

• Staff Reference Letters - 2 positive and 2 neutral

• Yellow Card - Caution Form for a quick written record of poor performance

• Staff Warning Letters - 11 letters outlining why a warning is being issued and steps that the employee should follow to improve their performance

• 'Thanks to staff' Letters - 3 sample letters of appreciation to give to staff

• Staff Turnover Calculator (spreadsheet) - measures cost to the business and shows potential savings

• Staff Party Rules & Guidelines - the responsibilities and safety issues for everyone attending, simple and clear

• Roster Coster (spreadsheet) - work out and adjust wage costs before the staff schedule is made public

• Safety Rules & Safety Audit - 17-page Manual with rules and checklists for all areas

• Resignation Form - to formalise the process and set out what's expected

• Employee Separation Checklist - 35 point checklist to cover resignation and termination issues

Join Now for 24/7 Access to All Downloads:

only US$ 99 to join (includes first month) plus US$ 9.90 per month, no minimum period.

Aust$ 285 for 1 year or Aust$ 385 for 2 years.

Interviewing Staff

• Kitchen Staff Interview Questions

• Bar Staff Interview Questions

• Waiter Interview Questions

• 85 Management Interview Questions (including basic calculations)

• Exit Interview Questions

24 Job Descriptions

Management Job Descriptions

• General Manager Job Description

• Restaurant Manager Job Description
  

• Food & Beverage Manager Job Description
  

• Sales Manager Job Description
  

• Operations Manager Job Description
  

• Financial Controller Job Description

Kitchen Job Descriptions

• Head Chef Job Description

• Chef or Cook Job Description

• Baker Job Description

• Pastry Chef Job Description

• Kitchen Hand Job Description

• Apprentice Chef Job Description

• Counter Assistant Job Description

Bar Job Descriptions

• Bar Manager Job Description

• Duty Manager Job Description

• Bar Staff Job Description

• Cellar Staff Job Description

• Sommelier Job Description

• Security Staff Job Description

Restaurant Job Descriptions

• Restaurant Supervisor Job Description

• Host-Hostess Job Description

• Waiter-Server Job Description

• Barista Job Description

• Trainee Waiter-Server Job Description

Staff Training

Adapt these resources to the food, beverage and service style of your business. Keep it fun and do it regularly.

• Calculator Instructions - can your staff multiply, divide and do percentages?

• French Food Quiz

• Italian Food Quiz

• Meat Quiz

• Modern Food Quiz

• Poultry & Game Quiz

• Chocolate Quiz

• Red & White Wine Quiz

• Water Sales Training Quiz

• Vegetable Quiz

• Quiz: 20 Difficult Situations - what would you do if this happened?

• Wine & Food Tasting Grid - for wine & food appreciation training

All documents and spreadsheets in Word, Excel or PDF format, ready to use immediately or adapt as needed.

Join Now for 24/7 Access to All Downloads:

only US$ 99 to join (includes first month) plus US$ 9.90 per month, no minimum period.

Aust$ 285 for 1 year or Aust$ 385 for 2 years.

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