350+ DOWNLOADS: Marketing Action & Promotion


Home \| Download Library \| Featured Articles \| Manuals & Systems \| Tell a Friend \| Text Size \| Search \| Member Area

Click Here for instant access to Downloads, Resources and all the latest Updates.

1. Marketing & Customer Service

Customer Comment Cards (4): Bar, Cafe, Restaurant & Club - for gathering quick comments
Customer Service Checklists (4): Bar, Cafe, Restaurant & Club - for short surveys and service reviews
Mystery Customer Surveys (4): Bar, Cafe, Restaurant & Club - a professional 6-page survey to check all aspects of food, beverage, service and atmosphere. From first phone inquiry through to final departure. Can be easy edited to suit your business needs.
Mail Survey Form - to gather customer feedback
Competitor Survey - check the strengths & weaknesses of businesses chasing your customers
SWOT Analysis Sheet - check the Strengths, Weaknesses, Opportunities & Threat s as part of business planning
Vision Statement for Restaurant or Bar - how the business works 'at it's best'
Gift Certificate Order Form - a great way to promote sales - pass it around
2008 Planning Calendar - all on one page to make planning easier
Complaint Report - Food Poisoning Allegation
Health, Safety, Capacity Statement - list insurance, systems and OH&S policies
Ready-to-use Environmental Statement - show your business in the best light

2. Marketing Letters & Emails

More than 250 promotion pieces, professionally written and ready to use. Just add your details and send...it's time for action!

Accommodation Packages: 5 letters to promote accommodation and destination marketing
Anniversaries & celebrations: 11 letters to promote anniversaries and celebrations
Apology to Customers: 11 letters for slow service, incorrect charge, poor quality etc
Birthday Greetings: 13 letters for promoting parties and saying 'Happy Birthday'
Cooking Classes: 6 letters to promote cooking classes being held at your restaurant
Corporate Marketing: 11 letters to promote corporate dining, meetings and functions
Customer Relationship Building: 15 letters to keep in touch and reactivate
Email Promotions: 12 email promotions ready to adapt and send
Entertainment: 11 letters to promote entertainment and music events
Joint Venture Marketing: 4 letters to potential joint venture partners
Short of inspiration? Don't panic, we've done most of it for you...
Food & Wine Promotion: 11 letters for promoting food and wine dinners, special events
Function Management: 22 different letters - sales to confirmation and payment issues
Wedding promotions: 11 letters for promoting weddings and associated events
Gift Vouchers & Certificates: 12 different Gift Voucher and Certificate formats
Happy Holidays: 11 letters to promote events around Christmas and festive days
National & Special Days: 17 letters for promoting festivals and your food and beverage.
Internal Marketing: 20 letters & memos for communicating to staff
Introduce New Staff: 8 letters to inform staff and customers of the good news
Managing Sponsorship: 31 forms and letters for all aspects of requesting and offering sponsorship
Marketing to Golfers: 11 letters to promote food & beverage & golf events.
Media Releases: 10 Media Releases in standard format, ready to adapt
Membership Letters: 15 letters to promote membership, renewals, communication
Promoting to Special Groups: 11 letters promoting to sporting clubs, workplace & social groups
Requesting Testimonials: 7 letters and forms requesting references from customers
Seasonal Ingredients: 11 letters to promote seasonal menus and special food events
Signature Food & Beverage: 7 letters promoting special food & beverage items
Special Occasions & Promotions: 19 letters for promoting special days such as Valentines Day, sporting events, competitions and any time there's a party!

Download contents at any time from the Download Library

3. Business Letters & Forms

General Business Letters: Collection #1 - 52 different business letters to handle issues with debt, credit, landlords and other daily business transactions.
Letters to the Government: Collection #2 - 15 letters to government departments to make complaints and requests. Professionally drafted and persuasive.
General Letters to Staff: Collection #3 - 45 different letters to manage all areas of staff and employment relationships. Advice to applicants, appointment, warnings and dismissal.

Download contents at any time from the Download Library