Hundreds of downloads for effective marketing.

Downloads are just a part of what we've got for you on this site: check the wide range of resource articles, and the hundreds of examples and leads in the Latest Marketing Tips and Online Marketing departments, updated every week.

1. Marketing & Customer Service

• Customer Comment Cards (4): Bar, Cafe, Restaurant & Club - for gathering quick comments
• Customer Service Checklists (4): Bar, Cafe, Restaurant & Club - for short surveys and service reviews
• Mystery Customer Surveys (4): Bar, Cafe, Restaurant & Club - a professional 6-page survey to check all aspects of food, beverage, service and atmosphere. From first phone inquiry through to final departure. Can be easy edited to suit your business needs.
• Mail Survey Form - to gather customer feedback
• Competitor Survey - check the strengths & weaknesses of businesses chasing your customers
• SWOT Analysis Sheet - check the Strengths, Weaknesses, Opportunities & Threat s as part of business planning
• Vision Statement for Restaurant or Bar - how the business works 'at it's best'
• Gift Certificate Order Form - a great way to promote sales - pass it around
• 2008 Planning Calendar - all on one page to make planning easier
• Complaint Report - Food Poisoning Allegation
• Health, Safety, Capacity Statement - list insurance, systems and OH&S policies
• Ready-to-use Environmental Statement - show your business in the best light

2. Marketing Letters & Emails

More than 250 promotion pieces, professionally written and ready to use. Just add your details and send...it's time for action!

• Accommodation Packages: 5 letters to promote accommodation and destination marketing
• Anniversaries & celebrations: 11 letters to promote anniversaries and celebrations
• Apology to Customers: 11 letters for slow service, incorrect charge, poor quality etc
• Birthday Greetings: 13 letters for promoting parties and saying 'Happy Birthday'
• Cooking Classes: 6 letters to promote cooking classes being held at your restaurant
• Corporate Marketing: 11 letters to promote corporate dining, meetings and functions
• Customer Relationship Building: 15 letters to keep in touch and reactivate
• Email Promotions: 12 email promotions ready to adapt and send
• Entertainment: 11 letters to promote entertainment and music events
• Joint Venture Marketing: 4 letters to potential joint venture partners

  Short of inspiration? Don't panic, we've done most of it for you...

• Food & Wine Promotion: 11 letters for promoting food and wine dinners, special events
• Function Management: 22 different letters - sales to confirmation and payment issues
• Wedding promotions: 11 letters for promoting weddings and associated events
• Gift Vouchers & Certificates: 12 different Gift Voucher and Certificate formats
• Happy Holidays: 11 letters to promote events around Christmas and festive days
• National & Special Days: 17 letters for promoting festivals and your food and beverage.
• Internal Marketing: 20 letters & memos for communicating to staff
• Introduce New Staff: 8 letters to inform staff and customers of the good news
• Managing Sponsorship: 31 forms and letters for all aspects of requesting and offering sponsorship
• Marketing to Golfers: 11 letters to promote food & beverage & golf events.
• Media Releases: 10 Media Releases in standard format, ready to adapt
• Membership Letters: 15 letters to promote membership, renewals, communication
• Promoting to Special Groups: 11 letters promoting to sporting clubs, workplace & social groups
• Requesting Testimonials: 7 letters and forms requesting references from customers
• Seasonal Ingredients: 11 letters to promote seasonal menus and special food events
• Signature Food & Beverage: 7 letters promoting special food & beverage items
• Special Occasions & Promotions: 19 letters for promoting special days such as Valentines Day, sporting events, competitions and any time there's a party!

Download contents at any time from the Download Library

3. Business Letters & Forms

• General Business Letters: Collection #1 - 52 different business letters to handle issues with debt, credit, landlords and other daily business transactions.
• Letters to the Government: Collection #2 - 15 letters to government departments to make complaints and requests. Professionally drafted and persuasive.
• General Letters to Staff: Collection #3 - 45 different letters to manage all areas of staff and employment relationships. Advice to applicants, appointment, warnings and dismissal.

Download contents at any time from the Download Library