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Finding and Keeping Good Staff
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Finding and Keeping Good Staff
A Workshop with practical strategies for the age of full employment.
For owners and managers of restaurants, cafes, clubs and pubs. Realistically, recruitment is going to be more difficult in the next decade, not easier. But it doesn't have to be a nightmare...
Workshop Contents:
Smarter Recruitment
- Understanding the job market in your area: who is really available?
- Creating a modern job offer in this very competitive market
- Designing job descriptions that reflect reality
- Updating recruitment methods: networking, newspapers & online options
- Job advertisements that stand out from the crowd
- Better interviewing and selection: how to assess and impress
- Staff recruitment agencies: when are they appropriate?
- Options for overseas recruitment: what's practical for you?
- Managing the first month: successful induction and trial periods
Managing staff costs
- Designing a modern package that's attractive and still affordable
- Workplace Agreements: creating an agreement that works for all
- Roster techniques to reduce staff hours
- Bonuses that drive performance: kitchen, floor staff and managers
- Measuring performance to improve the accountability of managers
- Guest presenters with real-life success tips
Motivation and Performance
- Employing the Generation Y workforce: take a fresh look
- Updating the skills of 30+ staff and managers
- Find and fix your retention weaknesses: how to reduce staff turnover
- Keeping up with State and Federal government legal changes
- Discipline counselling and termination: being fair but firm
- How to create short training sessions to boost skills and motivation
- Performance reviews: design a system that works for your business
- Online staff management: modern options are now affordable
- Genuine motivation: making it a reality every week
BOOKINGS: Phone Profitable Hospitality on 1800-001353 (Australia) or
Download the booking form and fax or post back.
DATES & LOCATIONS:
Sydney Monday 8 October at Wests Leagues Club, Ashfield
Brisbane Wednesday 10 October at Story Bridge Hotel, Brisbane
Melbourne Wednesday 24 October at Brighton Savoy, Brighton
COST: $445 per person (GST incl), $50 discount per person for 2 or more bookings.
Workshop includes manual, lunch, refreshments and a special web page with resources. Feedback on recent Profitable Hospitality Workshops:
"A Profitable Hospitality workshop is an excellent resource for any restaurant owner wanting to streamline their kitchen operations and management. An added bonus is being able to network with other professionals who share the same commitment to excellence."
Dennis Beardsley, The Roast Kitchen, Melbourne VIC
"Good to look at our operations with other eyes to see how to improve in the future."
Warren Hall, Across the Waves Club, Bundaberg QLD
"Excellent - lots of food for thought, and of course action."
Rhonda Longo, Telegraph Hotel Geelong VIC
"Well paced, given the vast amount of information that was covered. Ken is a clear and concise speaker. A very good instructor."
Steve Hall, Matilda's Estate, WA
"Ken you are very good at what you do and a great help for whoever is in the industry."
Tony Rizzotto, Vinnies Restaurant, Casula NSW
"Excellent material and information for all chefs, managers and restaurateurs alike."
Jonathon Wright, St George Rowing Club, Sydney NSW
"Great pace, well organised and easy to understand."
Kathleen Sharman, The Tasting Room, Glen Innes NSW
"Great work book to work through at home. I feel I can get a better handle on the kitchen side."
Michael Shea, Mad Dog's Café, Brisbane QLD
"Would be hard to fit any more in - enjoyed the day and will definitely implement a lot of what was learnt."
Rachael Bromage, The Moorings, Metung VIC
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Restaurant Management
