Practical strategies for the age of full employment.

Staffing doesn't have to be a nightmare. Clubs have a natural advantage in hospitality employment - this workshop will show you how to maximise it!

For managers of large and small clubs in city and country areas.

Smarter Recruitment

• Understanding your local labour market: who is really available?
• Creating a modern job offer in this very competitive market
• Designing job descriptions that reflect reality
• Updating recruitment methods: networking, newspapers & online options
• Job advertisements that stand out from the crowd
• Recruiting for country areas -- how to sell the benefits
• Rethinking casual and part-time work -- finding more people
• Better interviewing and selection: how to assess and impress
• Staff recruitment agencies: when are they appropriate?
• Options for overseas recruitment: what's practical for you?
• Managing the first month: successful induction and trial periods

Motivation, Performance and Retention

• Employing the Generation Y workforce: does it have to be so hard?
• Updating the skills of 30+ staff and managers
• Find and fix your retention weaknesses: how to reduce staff turnover
• How to create short training sessions to boost skills and motivation
• Performance reviews: design a positive system that works for your club
• How to define and measure productivity improvements
• Online staff rostering and management: modern options are now affordable
• A motivated workforce: making it a reality at your club

Presented by Ken Burgin of Profitable Hospitality with the Club Managers Association.

Workshop includes a workbook, resource web page, refreshments and lunch.

BOOKINGS: Phone CMA on 02-96432300 (Australia) or through the CMA website
DATES & LOCATIONS: Presented in Sydney and Brisbane.
Check the CALENDAR for dates.
COST: $245 pp for CMA Members or Affiliate, or $285 each for non-members (GST incl).
To see if you are eligible for CMDA Affiliate discounts check here.