Club Cafe Operations Workshop
Club patrons now expect much more from a coffee shop: McCafe & Gloria Jeans have set a new standard for popular venues.
This practical workshop will show how to offer faster and more efficient service, a better product and improve the bottom line.
For café supervisors, catering managers, contractors & key café staff.
Course content includes:
- Organising workflow for faster service and shorter queues
- Coffee equipment setup, maintenance and use
- Equipment selection - making the right choice for volume and usage
- Choosing the right suppliers -- how to negotiate a good deal
- Modern café design -- quick changes to improve the appearance
- Choosing and training the right staff for the job, including barista skills
- Selling the right coffee to all generations -- older, younger and seniors
- Better beverage menus: how to add profitable new products to the mix
- Better food menus: designing for taste, speed and ease of preparation
- Menu design principles: layout tricks that influence sales
- Food Safety in the café -- making it a daily priority
- Cost Control and Gross Profit -- how to monitor and improve the figures
Presented by Profitable Hospitality in conjunction with the Club Managers Association.
Workshop presenters: Ken Burgin and Bill Shirley.
Workshop includes a workbook, resource web page, refreshments and lunch.
BOOKINGS: Phone CMA on 02-9643 2300 (Australia) or Download the Booking Form
DATES & LOCATIONS: Presented in Sydney at CMAA Auburn
Check the CALENDAR for dates.
COST: $255 pp for CMA Members or Affiliate, or $295 each for non-members (GST incl).
* Check the Club Café & Barista Training Day if you need hands-on barista training and coffee-making skills
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Restaurant Management
