New Content at Profitable Hospitality

Latest News:

• 6 Elevator Pitches for the 21st Century

Newsletter:

• Using Your Strengths to Boost Sales & Loyalty
If you're tired of all the talk about 'tough times' (even if sales are down), let's focus on the many advantages you have in your local area, or because of your independence.

Latest Online Resources - these are the useful websites, links and finds we post on Twitter throughout the week. To keep up with the latest, follow Ken Burgin on Twitter or go to the special Member's List.

• 50 Jobs for When It's Not Busy
  A long list of tasks for front of house and bar staff, ready for the quiet times.

Latest News:

• Fashion, books and music retail -- our traditional neighbours (and supporters) are disappearing

Newsletter:

Latest Online Resources - these are the useful websites, links and finds we post on Twitter throughout the week. To keep up with the latest, follow Ken Burgin on Twitter or go to the special Member's List.

• Using the iPad & iPhone for Restaurant, Hotel & Bar Management - Apple's Passbook used to drive coupon campaign at UK restaurant chain

Latest News:

• 10 Quick Tech Tips to Save Time on your Phone or Tablet
• Masterchef plumbs new depths of old-fashioned sexism

Newsletter:

• How to Manage the Kitchen If You're Not a Chef
If you're accountable for the performance of a food operation, you need to know all about how the kitchen works and move in that space confidently and without apology.

Latest Online Resources - these are the useful websites, links and finds we post on Twitter throughout the week. To keep up with the latest, follow Ken Burgin on Twitter or go to the special Member's List.

Latest News:

• Green Smoothies: a profitable & popular addition to your cafe menu

Newsletter:

• When You've Chosen the Wrong Person to be Manager
The real work of managers is coping with too little time and trying to do too much. And sometimes we realise the wrong person is in the position, lacking the knowledge, skills and aptitude for this leadership position. So what should they be able to do?

Latest Online Resources - these are the useful websites, links and finds we post on Twitter throughout the week. To keep up with the latest, follow Ken Burgin on Twitter or go to the special Member's List.

• Smarter Marketing by Knowing Customer Likes & Dislikes - new video added
• LATEST Restaurant, Hotel & Club Training Resources - What 2000 Calories looks like - from McNuggets to Fries to Carrots

Latest News:

Newsletter:

• Real not Fake: 7 Ways to Build a Positive Reputation
Customers are ever-more suspicious of hype, and can learn a lot about your business before they even visit. Consumers find the 'real business' of hospitality endlessly fascinating, so give them information to feast on. Leave the hype and BS to your competitors.

Latest Online Resources - these are the useful websites, links and finds we post on Twitter throughout the week. To keep up with the latest, follow Ken Burgin on Twitter or go to the special Member's List.