Marketing and management resources for restaurants, cafes, clubs and hotels.Marketing and management resources for restaurants, cafes, clubs and hotels.
HomeDownload CenterManuals & SystemsNew Content & DownloadsSearchMember Area
Click Here for instant access to Downloads, Resources and all the latest Updates.

Restaurant Management
Sales & Marketing
Staff Management
Australian Resources
Club Management
Cost-Profit Calculators
Design Department
Discussion Forum
Fraud & Theft Control
Menu Marketing
Online Marketing
Profit Videos
Promotions Calendar
Best Websites
Starting a Restaurant
New Content & Downloads
Manuals & Systems
Online Membership
Instant Downloads
Training & Events
Training Calendar
Tip of the Week
Tip of the Week Archive
Community Support
For Chefs & Waiters
Free Articles
How To Do It Videos
On the Funny Side
Photo Gallery
Success Stories
Useful Suppliers
Training Resources
Espresso Updates
About this Site
Contact Us
Help
Our Guarantee
Privacy Policy
RSS Feed
Site Map
Tell a Friend
Terms of Use
Text Size
Your Account



home | Restaurant Management
 

Restaurant Management

Find the latest information on restaurant and hospitality management right here!

We are constantly adding new content on staff recruitment, motivation and retention, ktichen cost control, kitchen management, bar cost control and bar management, management systems and much more. Click on any headline below to find the full article.

Join Now for Immediate Access to all Content:

only US$ 99 to join (includes first month) plus US$ 9.90 per month.
No fixed period - cancel at anytime.

Aust$ 285 for 1 year or Aust$ 385 for 2 years.

ProfitableHospitality.com content is designed to give restaurants, cafes, clubs and hotels the tools and support needed to create a great business.

Restaurant, Food and Beverage Trends for 2012
Restaurant, Food and Beverage Trends for 2012 There's no shortage of predictions at the end of each year - and it would be interesting to see how many turn out to be true! Here are the best of the 2012 trend guides - always useful for new ideas on food, beverages, marketing, customer trends and design changes. . . . keep reading
How to Use QR Codes in a Restaurant, Cafe or Bar
How to Use QR Codes in a Restaurant, Cafe or Bar QR codes are powerful little marketing and information tools. These 2D barcodes bridge the gap between the real world and mobile Internet, and as smartphones saturate the market, they allow customers to interact with your content in new ways. . . . keep reading
Manage Restaurant Seating Space for More Profits
Manage Restaurant Seating Space for More Profits Table turn is, simply, how fast a table of patrons turns over to a new set of patrons.The faster this happens for you, the better, because you only have a set number of tables and the faster you can turn them over, the more money you'll be able to make. . . . keep reading
Using Music to Improve Revenue Management
Using Music to Improve Revenue Management How can you harness the emotional power of music? That comes down to two words: volume and tempo. Let's see how you can use music to affect the behaviour and spending of your guests. . . . keep reading
Progressive Discipline & Warnings: How to Write them Correctly
Disciplining staff is hard enough without having to worry about whether the employee, who is bound to believe that they don't deserve the discipline, is disgruntled enough to seek an attorney or solicitor. . . . keep reading
Excellent Example of Recruitment Pages on a Cafe Website
Excellent Example of Recruitment Pages on a Cafe Website Most employers still think that by writing a list of what they want (eg hard-working, energetic, committed etc) there will be a line of people keen to start! It's never that simple. This smart business shows the right way to attract the best people and really compete in the 'war for talent'. . . . keep reading
8 Types of Difficult Customers and How to Deal With Them
Customers are only difficult because they're in a situation where their needs are not being met. If we can better match the needs of a customer who is late, angry or having a problem, their perception of us will be measurably higher and feedback much more favourable. . . . keep reading
How to Sell Restaurant and Bar Products Online
How to Sell Restaurant and Bar Products Online There are many ways to sell souvenirs and merchandise from your cafe, restaurant or bar. Most customers who like your venue want the convenience of buying online, and it's easy to make them feel secure and safe. . . . keep reading
Christmas Sales & Profit Building: Taking every Opportunity
Christmas Sales & Profit Building: Taking every Opportunity In November and December some businesses do 23-30% of their sales for the year. Here are 12 great ways to use the season to boost sales and grow your customer base. Many of the people who enjoyed parties and events with you will come back in the new year. . . . keep reading
How to Gain a Better Deal from Suppliers
How to Gain a Better Deal from Suppliers Suppliers are running a business, just like you. Any way you can help reduce their costs should lead to savings for your business. Here's how to do some serious negotiating and get the best prices, quality, service and long-term deals! . . . keep reading
Rudeness, Manners & Etiquette: What Should Staff Know?
Rudeness, Manners & Etiquette: What Should Staff Know? Staff understanding of the finer point of etiquette is often lacking, or long out of practice. If schools and parents forgot to teach this, you will have to be coach, tutor and guide - here's what to cover. . . . keep reading
How to Create a Great Employment Page on Your Website
How to Create a Great Employment Page on Your Website Your employment information page is a vital part of your strategy to recruit quality applicants. Even a small business can make a big impact, especially as many of the large operators do it poorly. A great way to play 'above your weight'! . . . keep reading
The Psychology of Color: Essentials for Restaurant & Bar Design
Memory, experiences, intelligence and cultural background all affect a color's impact on people. Red, blue, black, pink, orange, green or yellow: find out which one will create the atmosphere and mood you want. . . . keep reading
Designing and Building a Bar: Critical Elements
Practical information on Video, from a leading US bar designer. Includes planning, design, layout, working with tradespeople, choice of equipment and finishes plus the sequence of construction. . . . keep reading
Using the iPad & iPhone for Restaurant, Hotel & Bar Management
Using the iPad & iPhone for Restaurant, Hotel & Bar Management Apple's iPhone and iPad are opening up great opportunities for managing marketing a restaurant, cafe, hotel or bar. Keep track of customer opinions, find and share information, promote events, publicise menus, organise workflow and production and monitor your venue - the options keep expanding! . . . keep reading
Sample Guidelines for Staff on Use of Social Media
There's no avoiding Facebook, Twitter, MySpace and a wide range of review websites. Staff and managers need guidance on what is acceptable usage - use this template to create a policy that everyone can understand and follow. . . . keep reading
9 Legal Ways to Spy on your Competition
9 Legal Ways to Spy on your Competition Are your competitors better at marketing than you? When do they make menu changes? Why do people visit them instead of you? Here's how to stay alert and improve your position in the market. . . . keep reading
Pre-Opening Marketing Checklist for a New Restaurant, Cafe or Bar
So much can be done before you open, to build interest and anticipation. Don't just rely on word-of-mouth to spread the news - use this pre-opening checklist to ensure everyone is well-prepared for the new business and keen to visit. . . . keep reading
Bar Cleaning and Sanitation Procedures
A busy bar is always hard to keep clean, so well-documented systems and procedures are essential. Use this detailed checklist to upgrade your bar cleaning systems, ensuring happy customers, hygienic staff and no health inspection problems. . . . keep reading
Selling to Seniors in Restaurants and Cafes
Selling to Seniors in Restaurants and Cafes There's big business in the 50+ demographic: they want a nice place to eat, drink and relax, and most restaurants, cafes and bars let them down. In their 50's, they're at the peak of earning power, with fewer responsibilities and ready to play. . . . keep reading
The 5 Types of Alcohol Theft in a Restaurant or Bar
Research on the ways that liquor theft occurs reveals some surprising results. And just becaue an employee is happy, or you have an automated pouring system doesn't mean you are protected. This is an important article. . . . keep reading
Customer Service Quotes to Build Positive Staff Attitudes
Customer Service Quotes to Build Positive Staff Attitudes Quotes can be another way to get staff thinking about customer service, and their role and relationship with guests. Use these on staff noticeboards, internal communication and as themes for customer service training. . . . keep reading
Identifying Drug Problems in the Workplace
Identifying Drug Problems in the Workplace Employers are obliged to provide a safe, healthy workplace. But estimates say 15% to 20% of staff are abusing alcohol, drugs, or both while on the job. Identifying the problem is an essential first step. . . . keep reading
$1 In Chicken Is Worth More Than $1 In Cash
$1 In Chicken Is Worth More Than $1 In Cash To many venue managers, food is a necessary evil to satisfy the gaming or bar customers. Often managed by underqualified staff and those who don't think of the inventory as a currency, valuable stock is not being treated as it should. . . . keep reading
How to Measure the Energy Cost of Restaurant & Bar Equipment
How to Measure the Energy Cost of Restaurant & Bar Equipment Power-monitoring devices from energy authorities and services can help you understand the true cost of running electrical appliances. Positive action can mean very large savings, and the payback time on most devices can be just a few weeks! Here's how to get the best results. . . . keep reading
Smart Strategy with Childrens' Menus: Resources for Restaurants & Foodservice
Smart Strategy with Childrens' Menus:  Resources for Restaurants & Foodservice Sharing the latest from restaurants, hotels, chefs and the media on how to combine popular, nutritious food for kids and families with successful business operations. . . . keep reading
What Makes A Professional Manager?
What Makes A Professional Manager? No one can make or break a place like the manager. It needs more than a dynamic and outgoing personality - not everyone has what it takes. Use this checklist for staff appraisal, upgrading skills and recruitment. . . . keep reading
#269 - Do the Farewells Actually Sabotage Your Business?
Your good work can be undone in the last minute of a visitor's experience: these crucial 60 seconds need careful planning and design to ensure the visit ends on a high note, not a dull thud. . . . keep reading
#262 - Rostering & Staff Schedules: Better Systems
Efficent, fair and flexible rosters are a powerful way to attract and keep good staff, no matter what size your business. . . . keep reading
How to Organize a Successful Gift Certificate Program
How to Organize a Successful Gift Certificate Program Many of your competitors are offering Gift Cards & Vouchers. Now's the time to promote them for gift giving, but there are important issues to be considered in preparing a program that will be easy to run and make real profits. . . . keep reading
More HeadlinesMore Headlines