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Restaurant Management
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Restaurant Management
Find the latest information on restaurant and hospitality management right here! We post new articles every week on staff recruitment, motivation and retention, cost control, customer service, kitchen management, marketing and much more. Click on any headline below to find the full article. And be sure to click the 'More Headlines' link at the bottom of the page to read dozens more articles you may have missed.
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Bar Cleaning and Sanitation Procedures
A busy bar is always hard to keep clean, so well-documented systems and procedures are essential. Use this detailed checklist to upgrade your bar cleaning systems, ensuring happy customers, hygienic staff and no health inspection problems. . . .
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Selling to Seniors in Restaurants and Cafes
There's big business in the 50+ demographic: they want a nice place to eat, drink and relax, and most restaurants, cafes and bars let them down. In their 50's, they're at the peak of earning power, with fewer responsibilities and ready to play. . . .
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#283 - When is it OK to say NO to a customer?
There are times when we need to steer customers away from what they want, to an option that's more possible, more profitable, or won't have anyone breaking the law. Smart operators learn how to say No without actually using the N word. . . .
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$1 In Chicken Is Worth More Than $1 In Cash
To many venue managers, food is a necessary evil to satisfy the gaming or bar customers. Often managed by underqualified staff and those who don't think of the inventory as a currency, valuable stock is not being treated as it should. . . .
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What Makes A Professional Manager?
No one can make or break a place like the manager. It needs more than a dynamic and outgoing personality - not everyone has what it takes. Use this checklist for staff appraisal, upgrading skills and recruitment. . . .
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#251 - How to Attract More Group Bookings
Are your functions and event offers designed for tight budgets? Easier, shorter and better value are the words that make customers happy - use this checklist to rework your offer for a much more competitive market. . . .
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