Sample Articles from the 1st Class Members area.

In November and December some businesses do 23-30% of their sales for the year. Here are 12 great ways to use the season to boost sales and grow your customer base. Many of the people who enjoyed parties and events with you will come back in the new year. . . . keep reading

Food, Inc - watch the movie

Food, Inc. exposes America's industrialized food system and its effect on the environment, health, the economy and workers' rights. Here is the entire documentary in 10 parts - worth watching it all and sharing with staff or friends . . . keep reading

Commercial Fryers: A Buying and Maintenance Guide
A commercial fryer cooks certain foods extremely efficiently and quickly, and are an important part of a profitable foodservice operation. It's important to calculate the cooking capacity you'll need for your commercial kitchen before purchasing a new fryer. . . . keep reading

Is Your Kitchen Ventilation Sucking Up Money?
The exhaust system in your kitchen is one of those essential pieces of equipment that you must have in order to operate. Here are important tips to make sure it's running as efficiently as possible: . . . keep reading

Green Guide for Restaurants, Hotels & Clubs

An ever-growing list of practical resources on how to cut the use of energy, waste, water and packaging in all areas of hospitality business. Share what you do with your customers and the media - this is a powerful way to build a very positive reputation. . . . keep reading

Amazing Social Media Statistics: Updated as You Watch

Want to understand the speed and size of social media development? Check these fascinating counters, updated second by second to show you what's happening in our fast-changing world...amazing! . . . keep reading

The 4-hour Restaurant Marketing Manager

Even small operators can now afford a 'virtual marketing manager', a person to bring reliability and new energy to your communication. Here's the job description and how they do the work. . . . keep reading

A Brand Devalued Struggles to Regain Its Prestige
After all the cost cutting, what is left - Service! This is your cutting edge differentiation, your future - building that enthusiastic relationship with your Customer. . . . keep reading

20+ Ways to Support Breast Cancer Awareness Month

Big companies are prominent supporters, why not join in? It raises awareness and funds for a vital issue, and it positions you with customers and staff as a business with a heart. Here's how to do it. . . . keep reading

Using the iPhone & iPad for Restaurant, Hotel & Bar Management

Apple's iPhone and iPad are opening up great opportunities for managing & marketing a restaurant, cafe, hotel or bar. Keep track of customer opinions, find and share information, promote events, publicise menus and monitor your venue. . . . keep reading

64 Suggestions for Restaurant Customers

Recommendations for the public, based on the author's experience as a bartender and restaurant manager, his dining experience over the last 30 years, as well as questionnaire responses from 150 servers, and thousands of conversations with restaurant industry professionals. . . . keep reading

64 Suggestions for Bar Customers

Sharing public space is something a lot of humans don't do well. When you throw alcohol into the mix, a lot of people really suck at it. Patrick Maguire, compiled this list based 10 years of bar work and 33+ years of drinking and dining at the bar. . . . keep reading

How to Use Twitter for Restaurant, Function & Bar Marketing

Twitter is a great tool for online marketing: at no cost and in just a few minutes, you can connect with fans and followers. If you can write a text message, you're ready to get started. . . . keep reading

H1N1 Swine Flu: Resources & Information for Restaurants, Cafes, Hotels & Bars
Updated regularly with current information from governments and health organisations. Plus news headlines and maps. . . . keep reading

Ken Burgin's Twitter Updates

Twitter is a great way to share short messages about events, tips, websites and useful resources. Here's where to keep up with what's happening in the world of Profitable Hospitality. . . . keep reading

How to Offset the Greenhouse Gas Emissions From Your Business
Greenhouse calculators enable individuals, restaurants, cafes, clubs and hotels to determine the exact amount of carbon dioxide produced by their vehicles, air travel and business use. Trees can then be planted to offset these greenhouse emissions. . . . keep reading

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