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Sample Articles from the 1st Class Members area.

Here is a selection of sample articles to give you an idea of what you'll find in the Members area of this site.

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Masterchef TV Show in Australia
Masterchef TV Show in Australia Checking on Australian Channel 10's TV reality show. Designed to give aspiring chefs the opportunity to develop their skills, learn from the best and change their lives! . . . keep reading
How to Use Twitter for Restaurant, Function & Bar Marketing
How to Use Twitter for Restaurant, Function & Bar Marketing Twitter is a great tool for online marketing: at no cost and in just a few minutes, you can connect with fans and followers. If you can write a text message, you're ready to get started. . . . keep reading
Swine Flu: Resource and Information Sites
Updated regularly with current information from governments and health organisations. Plus news headlines and maps. . . . keep reading
The 4-hour Marketing Manager
The 4-hour Marketing Manager Even small operators can now afford a 'virtual marketing manager', a person to bring reliability and new energy to your communication. Here's the job description and how they do the work. . . . keep reading
Green Guide for Restaurants, Hotels & Clubs
Green Guide for Restaurants, Hotels & Clubs An ever-growing list of practical resources to cut the use of energy, waste, water, packaging... and your costs. . . . keep reading
How to Offset the Greenhouse Gas Emissions From Your Business
Greenhouse calculators enable individuals, restaurants, cafes, clubs and hotels to determine the exact amount of carbon dioxide produced by their vehicles, air travel and business use. Trees can then be planted to offset these greenhouse emissions. . . . keep reading
The Benefits of Supporting Breast Cancer Awareness Month
The Benefits of Supporting Breast Cancer Awareness Month Big companies are prominent supporters, why not join in? It raises awareness and funds for a vital issue, and it positions you with customers and staff as a business with a heart. Here's how to do it. . . . keep reading
12-month Gift and Celebration Guide
12-month Gift and Celebration Guide With so many nationalities and faiths, the holiday season can seem complicated. Keep in mind other traditions and dates: your diverse restaurant, hotel and club guests will appreciate your thoughtfulness. . . . keep reading
How to Give Customers the Extra Information They Want
How to Give Customers the Extra Information They Want Beyond recommendations about food & beverage, there are many other questions that locals and tourists will ask. Use this list to build your 'fact file' for staff, and quiz them regularly to check they are offering correct answers. . . . keep reading
Avoid these common mistakes when interviewing job applicants
Avoid these common mistakes when interviewing job applicants There are serious time management and PR issues at stake when you a handle a large number of job hopefuls. It's possible to keep them as friends and future customers, even if you don't offer them a job. But it needs a strategy. . . . keep reading
Key Performance Indicators for Restaurants, Cafes, Catering, Clubs & Hotels
Remove the guesswork from managing your business by checking the numbers that tell you what's really happening. Here are dozens of KPI's you could use - the data is usually available bu most operators don't look closely. . . . keep reading
Applying the 80/20 Rule to hospitality
The 80/20 Rule states that a small number of causes are responsible for a great number of effects. In business that often means 80% of your sales comes from 20% of your customers, so looking after them should be your primary focus. But who are they? . . . keep reading
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489 Ways to Cut Costs in Restaurants, Cafes and Hotels

Starting a Cafe or Restaurant Workshop

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