Marketing and management resources for restaurants, cafes, clubs and hotels.Marketing and management resources for restaurants, cafes, clubs and hotels.
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Excellent Rostering & Staff Scheduling System with Realtime Costing
Excellent Rostering & Staff Scheduling System with Realtime Costing Is it time for an online roster system? Many operators still use pen and paper or a spreadsheet, but these aren't enough to track costs as they happen and communicate quickly with staff. Our recommended system is simple and very affordable, with powerful features. . . . keep reading
Using Greenscreen Technology for Restaurant, Hotel and Club Marketing
If you wish to communicate with your young staff and young customers you had best 'get into' New Media. And part of New Media is Green Screen Video and YouTube. Most people don't know what it is... yet they have seen it many times. . . . keep reading
Building Staff Management Skills
Quieter times can be an opportunity for managers to improve their skills in key areas of staff management. Use this list as your Agenda for improvement. . . . keep reading
How to Use the 2011 Australian Census for Restaurant & Hotel Marketing
How to Use the 2011 Australian Census for Restaurant & Hotel Marketing The 2011 Australian Census data now available is a research goldmine for understanding the people living in your area, or for researching locations for a startup. Data can be found by Australian postcode and viewed on the web, or downloaded as a spreadsheet. . . . keep reading
Why Restaurants Go Broke - Understanding the Numbers
Why Restaurants Go Broke - Understanding the Numbers Showing the different cost factors that cause a restaurant or cafe to lose money and eventually fail. Recent high-profile failures of famour restaurants have made understanding these principles more important than ever . . . keep reading
Christmas Sales & Profit Building: Taking every Opportunity
Christmas Sales & Profit Building: Taking every Opportunity In November and December some businesses do 30% of their sales for the year. Here are 12 great ways to use the season to boost sales and grow your customer base. Many of the people who enjoyed parties and events with you will come back in the new year. . . . keep reading
Profitable Beverage Sales with Tea
Profitable Beverage Sales with Tea You opened a cafe to make a profit right? And, hopefully you're reaping the rewards from serving great coffee, cakes and pastries. But what about the forgotten minority, the tea drinkers? There's money to be made there too... . . . keep reading
Effect of Weekend Penalty Wage Rates in Australia
Effect of Weekend Penalty Wage Rates in Australia There's been discussion recently about the effect of Austraia's weekend and public holiday penalty wage rates, and how this impacts restaurant profits, opening hours and employment. Watch this short video to see how the sums actually work on Saturday, Sunday and Public Holidays. . . . keep reading
Disaster Recovery Marketing for Restaurants, Clubs, Hotels & Bars
Disaster Recovery Marketing for Restaurants, Clubs, Hotels & Bars There's no way to go back in time: short term survival and re-opening are a priority, then urgent and positive promotion to bring back customers and create new sales. In a few months, public attention will be elsewhere - move quickly. . . . keep reading
How to Improve Customer Service in Your Restaurant, Hotel, Club or Bar
There are many great resources on this site to assist with this important task. Grouped here for boosting service skills, undertanding customer wants and needs, improving service systems and developing the skills of managers and supervisors. . . . keep reading
Commercial Fryers: A Buying and Maintenance Guide
A commercial fryer cooks certain foods extremely efficiently and quickly, and are an important part of a profitable foodservice operation. It's important to calculate the cooking capacity you'll need for your commercial kitchen before purchasing a new fryer. . . . keep reading
Is Your Kitchen Ventilation Sucking Up Money?
The exhaust system in your kitchen is one of those essential pieces of equipment that you must have in order to operate. Here are important tips to make sure it's running as efficiently as possible: . . . keep reading
Green Guide for Restaurants, Hotels & Clubs
Green Guide for Restaurants, Hotels & Clubs An ever-growing list of practical resources on how to cut the use of energy, waste, water and packaging in all areas of hospitality business. Share what you do with your customers and the media - this is a powerful way to build a very positive reputation. . . . keep reading
Amazing Social Media Statistics: Updated as You Watch
Amazing Social Media Statistics: Updated as You Watch Want to understand the speed and size of social media development? Check these fascinating counters, updated second by second to show you what's happening in our fast-changing world...amazing! . . . keep reading
The 4-hour Restaurant Marketing Manager
The 4-hour Restaurant Marketing Manager Even small operators can now afford a 'virtual marketing manager', a person to bring reliability and new energy to your communication. Here's the job description and how they do the work. . . . keep reading
20+ Ways to Support Breast Cancer Awareness Month
20+ Ways to Support Breast Cancer Awareness Month Big companies are prominent supporters, why not join in? It raises awareness and funds for a vital issue, and it positions you with customers and staff as a business with a heart. Here's how to do it. . . . keep reading
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