Effect of Weekend Penalty Wage Rates in Australia
There's been discussion recently about the effect of Austraia's weekend and public holiday penalty wage rates, and how this impacts restaurant profits, opening hours and employment. Watch this short video to see how the sums actually work on Saturday, Sunday and Public Holidays. . . .
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#378 - When is it OK to Say NO to a Customer?
There are times when we need to steer customers away from what they want, to an option that's more possible, more profitable, or won't have anyone breaking the law. Smart operators learn how to say No without actually using the N word. . . .
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#372 - Limiting the Damage When Staff Leave
There will always be staff leaving: this Checklist helps to minimise the disruption and expense, whether you're glad or sad that they're going. There are security considerations, the return of business property, and legal obligations for pay and benefits. . . .
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#366 - More Christmas Profit Opportunities
The more you plan, the more you earn. And the more you're prepared, the sharper you are with negotiations for large bookings and groups. Take the opportunity of increased trade to boost profits now and trade in 2012. . . .
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#365 - Measuring Kitchen & Food Cost Performance
Your kitchen staff need accurate and up-to-date figures. Do they have them? Modern POS and accounting systems make data collection and sharing faster and more accurate than ever - it's time for chefs to have the information they need to do a great job. . . .
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