The latest training tips and methods for hotel, restaurant, cafe, culinary, club, bar & waiter trainers and educators.
These pages are designed to inspire you and your students: if learning is enjoyable, retention is always improved. Do a great job and advance your career...
Links to useful training sites, culinary resources, food & beverage information, chef training, waiter training and online training. Plus Powerpoint and presentation resources, training in computer and numeracy skills, customer service training and information to help you use blogs, online groups and podcasting as training tools.
If you're from a college or education website, why not add this page to your Link resources.
Check the Training Library for entries before July 2006 (still very useful).
SUGGESTIONS? Please email ideas and tips to include in this collection.
Good Resource for Showing Staff How to be Wise With Waste
According to research, over half the food produced in the world today is lost, wasted or discarded as a result of inefficiencies in the human-managed food chain. Reducing food waste is one of the biggest challenges for the food service industry. it's not only disposal expenses to consider, but other costs and inefficiencies throughout the supply and preparation chain.
Unilever have put together a good step-by-step resource for training and building staff awareness. It's on their website or available here.
Here's another one at QR Code Treasure Hunt Generator. It was designed as an educational tool, but no reason why it couldn't also create a treasure hunt for your customers to get involved. Or a design a quiz for staff on product knowledge - if they have fun, they're more likely to remember the content! There are also lots examples on educational use of QR codes at the bottom of the web page.
Texting at Work, Texting While Walking - this Video Might Help Get the Message Across
There's no easy answer for the problem of mobile phones at work, short of total prohibition. Latest I heard was 'we need them on so we know the service times'...yeah, right!
This short, light-hearted video shows some of the dangers in the street - maybe useful for raising awareness. Or sweetening the message when you introduce a total ban!
The author has been blogging for several years, and gives 8 compelling reasons why students should make the effort to write a blog. In the competitive job environment, it can create a very real advantage for job applicants.
This Server's Guide and the accompanying Trainer's Guide provide information that blends useful skills, legal and social responsibilities and best practices in order to achieve a responsible service of alcohol within the hospitality and retail industries.
With the help of these guides, users will come to know the law and their legal responsibilities, promote social responsibility to communities in which they operate and support best practices within their professions.
The Science Channel's "How It's Made" series explains the history and process of making airline meals in an interesting segment that might just have you craving mystery meat in a cream sauce eaten with plastic utensils.