Marketing and management resources for restaurants, cafes, clubs and hotels.
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home | Club Management
 

Modern Club Management

Successful club managers juggle their accountability to members, directors, staff and visitors. The culture is usually strong and change takes place slowly, but the 'outside' world of hospitality is changing fast.

Profitable Hospitality presents regular Club Management Workshops in the areas of kitchen and cafe management, function management and food & beverage marketing. Check the Calendar for what's coming up next.

KPI's to Measure Staff Productivity & Workplace Quality
KPI's to Measure Staff Productivity & Workplace Quality You need figures that are easy to find and interpret. Managers need benchmarks for their decisions. Staff need to understand productivity, and how they contribute to success of the business. . . . keep reading
How to Create a Short Recruitment Video
How to Create a Short Recruitment Video Here's a great video example that shows the positives of a company, and also sets expectations about the energy and commitment they are looking for. Put together in a short, high-paced format. . . . keep reading
Marketing Project Profit Calculator
Marketing Project Profit Calculator How many members do you need for a loyalty scheme to be profitable? Will prizes and giveaways make money or not? You only need estimate figures to see the answer in seconds. . . . keep reading
Food Safety Training and Awareness Videos
Food Safety Training and Awareness Videos Videos of food safety procedures and problems. These are great for staff training and raising awareness with kitchen, bar and restaurant staff. For chefs, kitchen managers, trainers and restaurant managers. . . . keep reading
Skill Boosters for Managers: Quick Options
Skill Boosters for Managers: Quick Options Managers are always training others, but what about their needs? Offering a wide variety of options for experienced staff will lead to more enthusiasm and take-up: everyone needs to upgrade. . . . keep reading
VIDEO: How to Make Stocktaking Faster and Easier
VIDEO: How to Make Stocktaking Faster and Easier Counting food and liquor accurately takes lots of time - that's why many managers and chefs take short cuts. Here's a faster way to get the information you need - watch and learn. . . . keep reading
VIDEO: Where to find quality photos at very low cost
VIDEO: Where to find quality photos at very low cost Great photos are essential for menus, brochures, websites and branding. Here's how to obtain them at almost-free prices, without hiring a professional photographer. . . . keep reading
The 12 Key Reasons Why Staff Leave
The 12 Key Reasons Why Staff Leave What attracts staff to your business and has them stay... or go? Understanding these common-sense factors is critical for successful retention. Use the list and examples for auditing and improvements. . . . keep reading
Staff Recruitment & Retention Summit for Clubs
Clubs have a natural advantage in hospitality employment -- this workshop will show you how to maximise it! For managers of large and small clubs in city and country areas. . . . keep reading
Club Membership: Key Performance Indicator Examples
Club Membership: Key Performance Indicator Examples How well does your club perform with member recruitment, retention and the popularity of services? Choose from 50 different KPIs to measure the vitality and relevance of your organization. . . . keep reading
How to Design 'About Us' and 'Contact Us' Pages That Sell
How to Design  'About Us' and 'Contact Us' Pages That Sell If customers are to buy, they need a real sense of what the business offers and who's behind it. Many websites lack critical 'basic' information - here's how to create winning website content. . . . keep reading
Using Free Census Information to Sharpen your Marketing
Using Free Census Information to Sharpen your Marketing There's a wealth of useful census data available - check to see that you're on target with what you offer local residents. Information includes income, ages, occupation, ethnicity, internet use etc. . . . keep reading
How to Prepare and Write a Business Plan - Video Series
How to Prepare and Write a Business Plan - Video Series Starting with a situation analysis and developing a strategy. Then 'doing the numbers' and forecasting how the plan will work in the future. Finally, implementing the plan to create a strong future. . . . keep reading
10 Point Plan for More Profitable Club Functions
10 Point Plan for More Profitable Club Functions After major renovations, your shiny new function spaces are a great opportunity. But upgrades are also needed to menus, equipment, staff skills, marketing and credit management. . . . keep reading
How to Organize a Successful Gift Voucher Program.
How to Organize a Successful Gift Voucher Program. Many of your competitors are offering Gift Cards & Vouchers. Now's the time to promote them for gift giving, but there are issues to be considered in preparing a program that will work. . . . keep reading
How to Raise Your Prices
How to Raise Your Prices The thought of price increases causes anxiety for many operators. But clever pricing is a great opportunity to practise your marketing skills, build your reputation and increase your profits. . . . keep reading
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