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home | Tip of the Week Archive
 
Tip of the Week Archive
Tip of the Week - Archive

Back issues of Tip of the Week newsletter are included here for 1st Class Members.

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#198 - Maintaining Sales When Customer Numbers Fall
When times are tough, you can't fix the economy. But once you catch the attention of potential visitors, there's a lot you CAN do to convert them into a paying customer who has a great time, spends up and plans to return. . . . keep reading
#197 - Reducing the Drama of Staff Resignations
Had someone quit unexpectedly? It's usually inconvenient especially if they hold a senior position. Make plans for the inevitable and be upfront - it will be easier for everyone and much less costly. . . . keep reading
#196 - Two fast ways to boost Menu revenue
Here's how to increase customer spending and profits as quickly as you can reprint the menu. . . . keep reading
#195 - How to Manage the Kitchen If You're Not a Chef
If you're responsible for the profits of a food operation, you need to know all about how the kitchen works. This 12-Step guide shows how a non-chef can be much more confident managing 'secret kitchen business'. . . . keep reading
#194 - VIDEO: A Better Way to Look at Profit Improvement
This recession will be different to last time. Sales will fall, but supply prices are still increasing! And the shortage of skilled labour means there is no slack to restrain wages. Watch this 3-minute video to see how sales improvement has to work hand-in-hand with cost-cutting to get the results you need. . . . keep reading
#193 - Teaching Managers How to Give Critical Feedback to Staff
It's difficult for most managers and supervisors - they'd rather run a mile. But if they won't deal with poor performers, you will also start losing good staff. There are important skills to learn and practise. . . . keep reading
#192 - How to be Ready for Media Opportunities
If the media call, what will you do? After watching too many opportunities being lost, let's make you more 'media smart' so your business won't miss any chances for publicity. . . . keep reading
#191 - How to Boost Your Lunch Trade
What happened to the customers? They're stilll around, but their needs have changed. Here are the core strategies from smart operators we've talked to in the last 12 months. . . . keep reading
#190 - How to Avoid a Price War with Your Competitors
Recession thinking has everyone bargain hunting, and irrational competitors with their crazy discounts make it easy to panic. Value is what everyone wants, and there are plenty of ways to offer it without suicide pricing. . . . keep reading
#189 - Manager Skills in a Recession: Are You Ready?
Tough times need smart management - is your team ready for the challenge? 'Good-time managers' don't cut it now - you need people who do more than just carry a big bunch of keys. . . . keep reading
#188 - Building Teamwork Between Kitchen and Front of House
It's the eternal drama - friction between floor staff and the kitchen. And it's so unproductive. Use this article as your 'Action Agenda' for making changes. . . . keep reading
#187 - Managing Lazy Staff
It's aggravating to managers, and may be the reason why good staff leave, especially if they think you tolerate the slackness that makes their work harder. There are many action steps you can take. . . . keep reading
#186 - How To Make New Year Action Plans Really Work
Whatever your thoughts about New Year Resolutions, the start of the year is a great time to give your planning some 'ooomph'. Here are two methods to ensure you achieve results, not just more talk. . . . keep reading
#185 - Staying focused for the final Christmas push...
Don't let standards slip - it's easy when everyone is working hard and tired. Here's a bunch of tips for the final push and a movie that will make you smile in recognition! . . . keep reading
#184 - Easy Marketing Using '10 Best & Worst' Lists
Top 10 Lists are a great way to end the year or kick start January promotions. They're easy to put together with staff and customer contributions, and are great content for newsletters and noticeboards. . . . keep reading
#183 - How to Write More Effective Job Advertisements
Managers are distressed by the ineffectiveness of most job ads. But they still use the same 'megaphone' announcements that make the venue sound desperate, not attractive. A marketing approach is essential. . . . keep reading
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