#332 - No Hype: Build Strong Employee Loyalty in 2011
As you build a loyal, engaged team, you'll become a magnet for positive, energetic people. The talent shortage is still a big issue, but you can be well ahead of your competitors by making these key words of 'motivation', 'loyalty' and 'engagement' a priority. . . .
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#328 - How to Boost Your Mid-Week Evening Trade
The key to increasing mid-week trade is to create a special reason to visit. Not just because the food and drinks are cheap, but because the value is fantastic or we get 'special treatment' that's not available on busy Friday and Saturday. . . .
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#324 - Manager Weakness: Key Issues & New Essentials
There's a batch of new skills needed by modern managers, plus better ways of handling the essentials: sales, staffing and expenses. Here are some of the key qualities that take a manager from just a 'supervisor with keys' to someone with a bright future. . . .
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#318 - How to Avoid 'Panic Recruitment' Mistakes
Panic happens when you're not prepared. But we know that staff move around - it's the replacement process that needs upgrading. The luxury of choosing from a long line of applicants is gone forever, and a new marketing approach is needed. . . .
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Restaurant Management
