Marketing and management resources for restaurants, cafes, clubs and hotels.
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Most Popular Articles on this site

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The list shows the most widely read articles on this site.

  1. Starting a Cafe or Restaurant Workshop
    A practical and very popular one-day Workshop for people who want to start their own cafe, restaurant or small catering business. The facts you need, so your dream is based on reality - held every month in Sydney. . . . keep reading

  2. Funny Pizza Videos
    TV shows and movies showing pizza being made, served, delivered, eaten and enjoyed: at home and at the pizzeria. . . . keep reading

  3. Key Performance Indicators for Restaurants, Cafes, Catering, Clubs & Hotels
    Remove the guesswork from managing your business by checking the numbers that tell you what's really happening. Here are dozens of KPI's you could use - the data is usually available bu most operators don't look closely. . . . keep reading

  4. 'The Chopping Block' TV Show
    Watch and learn about the restaurant business on Channel 9's new weekly show. Restaurants in Sydney and Melbourne are pitted against each other to win $20,000. . . . keep reading

  5. Designing for profit through Revenue Management.
    Revenue Management is the powerful, easy-to-understand tool used by airlines, hotels and even shopping centres to increase sales and total profits. You can use the same techniques to boost profits in your restaurant, cafe, bar or function business. . . . keep reading

  6. Job Interview Preparation and Skills: Videos
    Watch and learn the best way to prepare for and present yourself in a job interview. How to make a good impression when you arrive, avoid interview nerves and handle difficult questions. Plus the best way to prepare your resume and cover letter. . . . keep reading

  7. Terms of Use
    We invite our subscribers to enjoy all the features this site has to offer. But we must require that each subscriber abide by certain rules so that no one's rights are stepped on. . . . keep reading

  8. Applying the 80/20 Rule to hospitality
    The 80/20 Rule states that a small number of causes are responsible for a great number of effects. In business that often means 80% of your sales comes from 20% of your customers, so looking after them should be your primary focus. But who are they? . . . keep reading

  9. Winner of the Best Hospitality Website Award 2006
    Here are the five finalists and WINNER from a large list of entries. The winner was announced at the Restaurant & Catering Australia Awards Dinner in Sydney on Monday 30th October 2006. . . . keep reading

  10. Avoid these common mistakes when interviewing job applicants
    There are serious time management and PR issues at stake when you a handle a large number of job hopefuls. It's possible to keep them as friends and future customers, even if you don't offer them a job. But it needs a strategy. . . . keep reading

  11. Profitable Functions Workshop for Clubs
    This powerful one-day Workshop will demonstrate dozens of proven, effective methods to improve the way you organise and promote corporate functions, weddings, birthdays, sporting events and group bookings - large and small. . . . keep reading

  12. Gordon Ramsay on TV in Australia
    The bad boy of restaurant business in the UK and the USA, with his 'Kitchen Nightmares' show. Now there are plans for a TV program in Australia on Channel 9. Stay tuned . . . keep reading

  13. What are indiscreet or angry staff saying online?
    It may be harsh comments about the boss, the customers or fellow staff. Or way too much information about their love-life and party habits. How much privacy can we expect now that everything is 'searchable'? . . . keep reading

  14. Bar Tricks: How to Make Customers Happy and Boost your Tips!
    Videos show you how to do simple magic, card, coin and bottle tricks. Make them laugh - happy customers tip more! For bar staff, waiters and servers in a cafe, restaurant, bar, pub or nightclub. . . . keep reading

  15. Catering Profit Booster for Clubs
    For catering managers, supervisors and chefs who want to cut costs, improve sales and create a more organised food operation. Includes menu design and marketing, profit strategies and staff management. . . . keep reading

  16. How to Buy Jamie Oliver Books & DVDs
    It's fast and easy to order Jamie's publications and DVDs online. See our complete listings for what's available from the USA and UK - often the least expensive, even with postage. . . . keep reading

  17. The 10 Essential Competency Areas for all Hospitality Positions
    Whether it's kitchen, bar, function or restaurant work, there are 10 areas where all hospitality staff need skills. Understanding this list gives you the key to better interviewing, selection and performance management. . . . keep reading

  18. How to beat the Big Guys...
    Marketing guru Tom Peters was asked how a 'little guy' (one-person restaurant, retailer etc) could compete with and eat the Big Guys' lunch. As hospitality franchises and chains grow from strength to strength, let's see how his sixteen solutions could work for independent restaurants, cafes and bars. . . . keep reading

  19. How to Buy Gordon Ramsay Books & DVDs
    It's fast and easy to order his publications and DVDs online. See our complete listings for what's available from the USA and UK - often the least expensive, even with postage. . . . keep reading

  20. How to make a profit...and how to go broke!
    One reason so many businesses fail is because their sales consistently fail to reach Breakeven Point - the level of sales needed each week to pay for all expenses, both fixed and variable. A simple explanation helps you to get your head around this critically important concept. . . . keep reading

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489 Ways to Cut Costs in Restaurants, Cafes and Hotels

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