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1. Key Performance Indicators for Restaurants, Cafes, Catering, Clubs & Hotels
   Remove the guesswork from managing your business by checking the numbers that tell you what's really happening. Here are dozens of KPI's you could use - the data is usually available bu most operators don't look closely. . . . keep reading
   
   
2. Starting a Cafe or Restaurant Workshop - Sydney
   A practical and very popular one-day Workshop for people who want to start their own cafe or restaurant. The facts you need, so your dream is based on reality - held every month in Sydney. . . . keep reading
   
   
3. Job Interview Preparation and Skills: Videos
   Watch and learn the best way to prepare for and present yourself in a job interview. How to make a good impression when you arrive, avoid interview nerves and handle difficult questions. Plus the best way to prepare your resume and cover letter. . . . keep reading
   
   
4. Funny Pizza Videos
   TV shows and movies showing pizza being made, served, delivered, eaten and enjoyed: at home and at the pizzeria. . . . keep reading
   
   
5. Rudeness, Manners & Etiquette: What Should Staff Know?
   Staff understanding of the finer point of etiquette is often lacking, or long out of practice. If schools and parents forgot to teach this, you will have to be coach, tutor and guide - here's what to cover. . . . keep reading
   
   
6. Bar Tricks: How to Make Customers Happy and Boost your Tips!
   Videos show you how to do simple magic, card, coin and bottle tricks. Make them laugh - happy customers tip more! For bar staff, waiters and servers in a cafe, restaurant, bar, pub or nightclub. . . . keep reading
   
   
7. Terms of Use
   We invite our subscribers to enjoy all the features this site has to offer. But we must require that each subscriber abide by certain rules so that no one's rights are stepped on. . . . keep reading
   
   
8. Webinar Home Page: Information, Registration and Replays
   Webinars are a great way to keep up with the latest trends and best-practice in marketing, management, cost control and staffing. If you have a PC or Mac with speakers and an internet connection, you're all set. Webinars are also recorded for access later, and include a resource page and downloadable notes. . . . keep reading
   
   
9. Twitter and Facebook for Marketing and Networking
   This 3-hour workshop will show you the best ways to use Twitter and Facebook to grow your business and extend your professional network. Millions of people use social media every day, and there are great opportunities to connect with customers and extend your influence. . . . keep reading
   
   
10. Clubs+ Dynamic Online Marketing Workshop and Webinars 2012
    The internet is the doorway to marketing success, but many clubs have fallen behind. This workshop covers 5 key areas, and shows you what to do and how to do it. In addition, 3 Masterclasses give you up-close advice on implementation and plenty of time for Q&A. . . . keep reading
    
    
11. Christmas Sales & Profit Building: Taking every Opportunity
    In November and December some businesses do 23-30% of their sales for the year. Here are 12 great ways to use the season to boost sales and grow your customer base. Many of the people who enjoyed parties and events with you will come back in the new year. . . . keep reading
    
    
12. How to Create a Great Beer Venue - Melbourne Dinner, 1st March
    Enjoy the company of colleagues and friends from the broader Club industry and learn 'How to Create A Great Beer Venue!' Be inspired to use the ideas you discover, which could translate into serious dollars for your club. . . . keep reading
    
    
13. Melbourne Food & Wine Tour: 1-4 March 2012
    Experience some of Melbourne's best restaurants and club food & beverage operations. You won't just be eating and drinking at great places; you will also speak with Executive Chefs, Club CEO's, restaurant and bar owners who will share from the inside their secrets to success. . . . keep reading
    
    
14. Hospitality Training Books
    Books and resources for hospitality training and education. Includes food & beverage training, chef training, waiter training, numeracy skills, customer service training and food safety education. . . . keep reading
    
    
15. Internet Marketing & Business Workshops in Sydney
    Three short, practical workshops presented by Ken Burgin. Learn how to use your website, email, photos, Facebook, Twitter, YouTube and blogging to promote your business, organisation and professional profile. . . . keep reading
    
    
16. Video Resources for Responsible Service of Alcohol
    Public service videos and advertising campaigns against alcohol abuse, drunkenness, violence and drink-driving. Promoting Safety, Responsible Service of Alcohol and Servsafe. For use in training and in education. . . . keep reading
    
    
17. Fine Food Queensland Business Seminars: Brisbane 11-13 March 2012
    Don't miss this exciting free Seminar series on important industry issues: cost control, marketing, menu planning, nutrition, equipment, technology and new products. 12 valuable seminars over 3 days - tell your colleagues and friends in the industry. . . . keep reading
    
    
18. How to Make More Money with Great Customer Service
    Videos for servers, waiters, bartenders and bar staff. How to make more money, have more fun and enjoy your job giving great customer service. These short video tips are packed with practical wisdom and smart ideas. . . . keep reading
    
    
19. Applying the 80/20 Rule to a Hospitality Business
    The 80/20 Rule states that a small number of causes are responsible for a great number of effects. In business that often means 80% of your sales comes from 20% of your customers, so looking after them should be your primary focus. But who are they? . . . keep reading
    
    
20. Using the iPad & iPhone for Restaurant, Hotel & Bar Management
    Apple's iPhone and iPad are opening up great opportunities for managing marketing a restaurant, cafe, hotel or bar. Keep track of customer opinions, find and share information, promote events, publicise menus, organise workflow and production and monitor your venue - the options keep expanding! . . . keep reading
    
    

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