Profitable restaurant, club, hotel & bar management means growing sales, controlling costs and operating more efficiently.
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More than 1400 Management & Marketing Downloads: templates, manuals & calculators are ready to use - we've done the hard work for you! Plus 1000+ resource articles with the latest and best strategies for management, marketing and profit-building.
- 220 Staff Management Downloads - designed to assist you with the industry's greatest challenge: finding and keeping good staff.
- 800 Restaurant, Kitchen and Bar Management Downloads - standard industry Forms and Checklists for productive and efficient work systems.
- 350 Marketing Action & Promotion Downloads - ready to use: flyers, emails, surveys and sales letters.
Cooking classes have been, and will remain, a hot trend attractive to a wide range of people with diverse interests and income levels. They can be presented in a number of different ways. keep reading
An expert at recruiting and training service staff shows you how to set up a system that works. Keep repeating and fine-tuning it until you have the perfect process - good staff are available and looking for work! keep reading
Some restaurants, cafes and bars assume staff will hear about everything, and others think that notices and emails are enough. But so many hospitality managers and owners complain that staff don't listen, don't care or don't notice - communication with employees needs a shake up! keep reading
This interview deals with dismissal, termination, and how to properly handle employee behaviour that could lead to them being dismissed. The traditional '3 warnings' is often misleading, and needs care in the way it is handled. keep reading
There's no avoiding Facebook, Twitter, SnapChat and a wide range of review websites. Staff and managers need guidance on what is acceptable usage - use this template to create a policy that everyone can understand and follow. keep reading
There are dozens of detailed proposals in this turn-around strategy. Covering menu efficiency, food costs, beverage sales, use of technology, purchasing, staff productivity, management roles, compensation and competitors. No matter what your size of business, you'll find many that apply! keep reading