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Welcome to the Download Center

This is where we store more than 1400 documents, spreadsheets, files and other material for the exclusive use of 1st Class Members. All free to download any time 24/7 once you join.

To find the files or to read a description of any specific file, click on a CATEGORY in the left column. From the file description page, a single click starts the download process once you are a member.

 
 
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All Categories Most Popular Downloads Most Recent Additions
 Staff Management
 Staff Training
 Cost Control & Profits
 Daily Operations & Service
 Catering & Functions
 Management Logbooks
 Marketing Resources
 Marketing Letters
 Food & Work Safety Posters
 Starting a Restaurant or Cafe

 99 Performance & Discipline Memos
 Staff Induction Checklist
 Job Descriptions: Management
 Roster Coster
 Service Checklist: Restaurant
 Menu Profit Calculator
 Job Descriptions: Kitchen Staff
 Staff Policy Manual
 Breakeven Point Calculator
 Front of House & Bar Mgmt Diary
 Vision Statement: Restaurant, Bar
 Training Q's: Difficult Situations
 Function Profit Calculator
 Staff Attitude Survey 2
 3-Step Sales Improvement Calc.
 Media Release: Award Winner
 Photo Release Form
 Recipe Coster Plus
 Menu Profit Calculator
 Job Descriptions: Kitchen Staff
 Menu Profit Analyser
 Company Vehicle Rules
 Gift Hamper Cost/Profit Calculator
 Restaurant/Cafe Feasibility Plan
 Employee Separation Checklist
 Safety Rules & Safety Audit
 Net Promoter Calculator
 Customer Feedback: Net Promoter
 Business Startup Checklist
 Staff Policy Manual
 Hotel Pre-Opening Checklist
 Interview Questions for Managers
 Roster Coster
 Sales & Costs Weekly Dashboard
 Glove Use Posters
 Staff Hygiene Posters
 Hand Washing Posters
 Safety & Security Manual
 Management Interview Questions
 Return on Investment Calculator
 Breakeven Point Calculator
 SWOT Analysis Sheet
 Vision Statement: Restaurant, Bar
 Service Checklist: Restaurant
 Service Checklist: Cafe