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Welcome to the Download Center

This is where we store more than 1400 documents, spreadsheets, files and other material for the exclusive use of 1st Class Members. All free to download any time 24/7 once you join.

Click on a CATEGORY in the left column, to find the files or to read a description of any specific file. From the file description page, a single click starts the download process.

Browse Categories and Files:

All Categories	Most Popular Downloads	Most Recent Additions
Staff Management Staff Training Cost Control & Profits Daily Operations & Service Catering & Functions Management Logbooks Marketing Resources Marketing Letters Food & Work Safety Posters Starting a Restaurant or Cafe	99 Performance & Discipline Memos Staff Induction Checklist Job Descriptions: Management Service Checklist: Restaurant Roster Coster Menu Profit Calculator Job Descriptions: Kitchen Staff Staff Policy Manual Breakeven Point Calculator Front of House & Bar Mgmt Diary Vision Statement: Restaurant, Bar Training Q's: Difficult Situations 3-Step Sales Improvement Calc. Function Profit Calculator Staff Attitude Survey 2 more...	Media Release: Award Winner Photo Release Form Recipe Coster Plus Menu Profit Calculator Job Descriptions: Kitchen Staff Menu Profit Analyser Company Vehicle Rules Gift Hamper Cost/Profit Calculator Restaurant/Cafe Feasibility Plan Employee Separation Checklist Safety Rules & Safety Audit Net Promoter Calculator Customer Feedback: Net Promoter Business Startup Checklist Staff Policy Manual Hotel Pre-Opening Checklist Interview Questions for Managers Roster Coster Sales & Costs Weekly Dashboard Glove Use Posters Staff Hygiene Posters Hand Washing Posters Safety & Security Manual Management Interview Questions Return on Investment Calculator Breakeven Point Calculator SWOT Analysis Sheet Vision Statement: Restaurant, Bar Service Checklist: Restaurant Service Checklist: Cafe more...